Busser
Busser
Work Hours
The work hours for this position may include afternoons, evenings, weekends, and/or holidays.
Key Purpose
The Busser is responsible for maintaining a clean, organized, and welcoming dining environment by promptly clearing and cleaning tables, resetting them for new guests, and assisting the service team as needed. This role ensures smooth operations and contributes to an excellent guest experience. The Busser will assist with general cleaning and sanitation as assigned.
Success Criteria
- Arrive on time for each shift.
- Ability to work in a fast-paced environment and remain calm under pressure
- Strong attention to detail and commitment to cleanliness
- A positive attitude
- Come to work properly dressed according to the dress code
Key Areas of Collaboration and Influence
- Excellent teamwork and communication skills
- Accountability and dependability in all that you do
- Ability to communicate effectively with teammates
- Realize the importance of a team working environment
- Support the culinary team when needed
Ideal Candidate Experience
- Previous experience in a restaurant or hospitality setting preferred, but not required
- Knowledge of HACCP practices for handling dishware and food deliveries
- Passion for customer service
- Accountability and dependability in all that you do
Key Accountabilities
- Clear dirty dishes, glassware, and utensils from tables quickly and efficiently
- Wipe down and sanitize tables, chairs, and surrounding areas after guests leave
- Reset tables with proper place settings according to restaurant standards
- Assist servers by refilling water glasses and delivering bread or other items when needed
- Maintain cleanliness in dining areas, including floors and service stations
- Remove trash and transport dirty dishes to the dishwashing area
- Follow all health, safety, and sanitation guidelines
- Support team members during peak hours to ensure timely service
Physical Demands & Work Environment
- Work up to 8 hours a day on your feet, excluding breaks
- Must be able to lift a minimum of 25lbs.
- Employees must be able to work under pressure and time deadlines during peak periods
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. Final compensation will be determined based on experience and skills.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.