Catering Director

Catering & Events Director

Have You Ever Wanted to Work With Chefs Who Build Everything From Scratch?

Our clients build worlds.

You get to build the experiences that bring people together inside them.

Imagine partnering with talented chefs, pastry teams, hospitality leaders, and creative clients to design everything from executive dinners and product launches to media events, celebrations, workplace activations, and unforgettable experiences.

One day you might be planning a leadership summit.

The next, collaborating with chefs on a themed culinary experience, supporting a media event, or helping create something that has never been done before.

The best part?

You're surrounded by an A-team.

This is a highly creative hospitality environment where collaboration matters, ideas are welcomed, and the sky is often the limit.

We're looking for a Catering & Events Director who believes hospitality is more than logistics.

Someone who understands that food, service, creativity, and experience all come together to create something memorable.

If you love bringing ideas to life, partnering with talented chefs, and creating experiences that people talk about long after they're over, we'd love to meet you.

 Why This Role Exists

The Catering & Events Director serves as the strategic leader for all catering, events, hospitality activations, and workplace experiences across the account.

This role partners closely with culinary leadership, client stakeholders, hospitality teams, and operational leaders to deliver exceptional events while driving financial performance, client satisfaction, innovation, and team development.

Success is measured not only by flawless execution, but by guest engagement, creativity, client partnership, team performance, and the ability to create experiences that strengthen workplace culture.

 What Success Looks Like

Hospitality First

You understand that every event is an opportunity to create connection.

Every guest interaction matters.

Every detail contributes to the overall experience.

Creativity & Innovation

You love turning ideas into reality.

You enjoy collaborating with chefs, clients, and hospitality teams to create experiences that feel unique, thoughtful, and memorable.

Client Partnership

You become a trusted advisor.

You understand business objectives and help translate them into meaningful experiences.

Operational Excellence

You know great events require exceptional planning.

You create systems, processes, and accountability that allow creativity to flourish.

Team Leadership

You build strong teams and create an environment where people enjoy working together and supporting one another.

 Key Responsibilities

Lead the Events Vision

• Oversee all catering, events, workplace experiences, and hospitality activations.
• Partner with clients to design memorable experiences that support workplace culture and engagement.
• Collaborate with culinary leadership to create innovative event concepts and menus.
• Continuously evolve programs based on feedback, trends, and business needs.

Client Relationship Management

• Build strong relationships with client stakeholders.
• Serve as a trusted partner and advisor.
• Translate client goals into successful event experiences.
• Lead business reviews and program discussions as needed.

Operational Excellence

• Ensure flawless execution across events of all sizes.
• Oversee event planning, logistics, staffing, and service delivery.
• Utilize CaterTrax and other tools to drive efficiency and visibility.
• Develop systems and processes that support consistent execution.

Financial Stewardship

• Manage budgets, forecasting, and event profitability.
• Monitor labor, food, and operating expenses.
• Identify opportunities to improve efficiency while protecting the guest experience.
• Support account financial goals through disciplined business management.

Team Leadership & Development

• Recruit, coach, and develop high-performing teams.
• Foster a culture of hospitality, accountability, and collaboration.
• Create opportunities for professional growth and development.
• Lead through influence, visibility, and partnership.

 The Ideal Candidate

You might be our person if you:

• Love creating memorable experiences.
• Thrive in fast-paced environments.
• Enjoy working with talented chefs and hospitality professionals.
• Can balance creativity with operational discipline.
• Build strong relationships naturally.
• Stay calm when plans change.
• Enjoy solving problems and making things happen.
• Believe hospitality should be both exceptional and fun.

 Qualifications & Experience

• 5+ years of progressive leadership experience in catering, hospitality, events, food service, hotels, or related industries.
• Experience managing large-scale events and catering operations.
• Strong client relationship management skills.
• Experience with budgeting, forecasting, and P&L accountability.
• Proven ability to lead, develop, and retain teams.
• Experience with CaterTrax or similar event management systems preferred.
• Bachelor's degree or equivalent professional experience preferred.
• Strong communication and organizational skills.

 What Makes This Opportunity Unique

You'll have the opportunity to:

• Work alongside talented chefs who create food from scratch.
• Partner directly with creative and engaged clients.
• Lead everything from executive meetings to large-scale activations.
• Influence workplace culture through hospitality.
• Build programs that impact thousands of guests each year.
• Join an account filled with high-performing leaders who genuinely enjoy working together.

This isn't traditional catering.

It's hospitality, creativity, and experience design at scale.

 Why Join Guckenheimer?

Because hospitality matters.

Because creativity deserves support.

Because great events start with great people.

Because working with talented chefs is more fun than simply managing vendors.

Because you'll have the opportunity to create experiences people remember.

And because opportunities to work with an A-team don't come around every day.

 A Few Practical Details

This role requires the ability to:

• Stand and walk for extended periods.
• Lift up to 25 pounds.
• Work occasional evenings, weekends, and special events.
• Thrive in fast-paced environments with multiple priorities.
• Maintain professional appearance standards.

The best Catering & Events Directors spend more time with clients, teams, and events than sitting behind a desk.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $105000.00  - $115000.00 . Final compensation will be determined based on experience and skills and may vary from the above range.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, Guckenheimer/ISS is committed to fostering a diverse, equitable, and inclusive workplace. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We strive to lead our industry by example and positively influence the communities in which we operate.