Commercial Financial Manager - Hybrid
COMMERCIAL FINANCE MANAGER
South Florida | Hybrid / Client-Facing
Turn Financial Insight Into Business Impact at ISS
At ISS, we believe People Make Places — and behind every high-performing client partnership is a strong commercial strategy that turns financial insight into action.
We are seeking an experienced, strategic, and commercially minded Commercial Finance Manager to serve as a key Finance Business Partner supporting a complex client account in South Florida.
This is much more than a traditional finance role.
You will sit at the intersection of Finance, Operations, Commercial Strategy, and Client Partnership, providing the financial leadership and business intelligence needed to strengthen performance, protect profitability, manage risk, and drive sustainable growth across food and facility service operations.
If you are a finance leader who enjoys being close to the business, influencing decisions, developing teams, and turning numbers into strategy, this could be your next opportunity.
THE OPPORTUNITY
As the Commercial Finance Manager, you will serve as a trusted financial advisor to account leadership, Operations, and client stakeholders.
You will provide visibility into business performance, challenge assumptions, identify risks and opportunities, strengthen forecasting, and help leadership make smarter, data-driven decisions.
You will also serve as a key commercial and contractual resource for the account — helping ensure financial performance aligns with client expectations, contractual commitments, ISS standards, and long-term business objectives.
Your impact will include:
Strategic Finance Business Partnership
Serve as the lead Finance Business Partner for account leadership, translating financial and operational data into actionable business recommendations. Partner closely with the Director of Operations and site leaders to improve profitability, performance, and operational effectiveness.
Commercial & Contract Leadership
Become a financial and contractual expert for the client account. Support contractual compliance, pricing reviews, change notices, amendments, commercial negotiations, billing requirements, and client reporting while building relationships grounded in transparency and trust.
Financial Planning & Analysis
Lead forecasting, budgeting, estimates, and long-range planning. Analyze financial results, investigate variances, evaluate site-level performance, and provide forward-looking recommendations that help leaders anticipate challenges rather than simply react to them.
Performance & Profitability
Identify opportunities to improve margins, operational efficiency, return on revenue, working capital, and overall account performance. Proactively identify financial and operational risks and help develop solutions.
Reporting, Controls & Compliance
Ensure timely and accurate financial reporting in accordance with applicable GAAP and IFRS requirements while maintaining strong internal controls, company policies, accounting standards, and audit readiness.
Billing, Collections & Cash Management
Provide oversight of client billing and supporting documentation, revenue recognition, reimbursement processes, collections, and working capital discussions to help maintain strong account cash flow.
Client & Executive Communication
Prepare and present monthly financial and business reviews to senior account leadership and client stakeholders. Communicate complex financial information in a clear, compelling way — highlighting performance, risks, opportunities, trends, and recommended actions.
LEAD & DEVELOP
Leadership matters at ISS.
You will lead and develop a finance team that includes a Client Controller and Financial Analyst, creating an environment centered on accountability, collaboration, continuous improvement, and professional growth.
You will provide coaching, mentorship, and direction while ensuring effective execution across finance activities, including billing, payroll support, reporting, and local compliance.
WHAT YOU BRING
We are looking for someone who combines strong technical finance expertise with the ability to influence people and business decisions.
The ideal candidate will bring:
- Bachelor's degree in Finance, Accounting, or a related discipline
- 5+ years of financial management experience, preferably within a client-facing environment
- Strong expertise in budgeting, forecasting, financial reporting, financial modeling, and variance analysis
- Advanced understanding of GAAP, financial controls, and accounting principles
- Experience communicating and presenting financial performance to senior executives and clients
- Advanced Microsoft Excel capabilities
- Strong commercial, contractual, analytical, and problem-solving skills
- Ability to transform complex financial information into clear business recommendations
Preferred qualifications include:
CPA, CMA, MBA, or equivalent professional certification, along with knowledge of IFRS reporting requirements.
Experience within Facilities Management, Food Services, Hospitality, Outsourcing, Contract Services, or similar service-based environments is highly valued.
Experience using ERP platforms, business intelligence tools, financial systems, and data visualization solutions is also preferred.
WHAT SUCCESS LOOKS LIKE
Success in this role means becoming a trusted partner who helps the business see around corners.
You will:
- Build strong partnerships with Operations and client stakeholders
- Strengthen forecasting accuracy and financial visibility
- Protect and improve account profitability
- Demonstrate strong commercial and contractual judgment
- Identify risks before they become problems
- Turn data into actionable business intelligence
- Drive process improvement and operational efficiency
- Develop a high-performing finance team
- Balance strategic leadership with hands-on execution
- Bring accountability, collaboration, and customer focus to every decision
WORK ENVIRONMENT
This is a hybrid, client-facing position based in South Florida.
The successful candidate must be available to work at the client site approximately:
June–November: 2–3 days per week
December–May: 4–5 days per week
The position requires extended computer-based work, the ability to work effectively under pressure and during deadline-driven peak periods, and the ability to lift a minimum of 10 pounds.
WHY ISS?
At ISS, finance is more than reporting what happened.
It is about helping shape what happens next.
You'll have the opportunity to partner with leaders across Finance, Operations, and our client organization while helping drive performance within a dynamic and highly visible account.
You'll join a global organization where collaboration, operational excellence, customer experience, and continuous improvement come together to create places where people can thrive.
People Make Places.
If you're a strategic finance professional who can connect numbers, operations, contracts, clients, and people — we want to hear from you.
Join ISS and help turn financial insight into operational excellence and sustainable growth.
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $120000.00 - $130000.00 . Final compensation will be determined based on experience and skills and may vary from the above range.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to influence the market positively wherever we operate.
Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.