GMP Cleaning Supervisor

GMP Cleaning Supervisor

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $22 per hour - $24 per hour.

Key Purpose

The GMP Supervisor assists the GMP Manager in the completion of their managerial duties. This position acts as the on-site supervisor for GMP functions provided by ISS. The GMP Supervisor may also be needed to perform GMP tasks in addition to the employees they may supervise.

Success Criteria

• Comply with safety rules, policies, and procedures  
• Follow all company procedures, policies, and rules
• Maintain clean work area
• Communicate with the team, manager, co-workers, and customers professionally
• Perform work assignments in a team with other employees as needed
• Fill in during staff shortage
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instilling trust

 Key Areas of Collaboration and Influence

• A solid commitment to quality
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Account and Site Management
• Coordinate activities with other internal departments.
• Participate in management team meetings

Ideal Candidate Experience

• High school diploma or equivalent education required
• Previous GMP cleaning experience is required
• Able to read, write, understand directions, and complete assigned tasks in English required
• Strong communication skills, including emailing
• Passion for customer service.
• A positive attitude.
• Accountability and dependability in all that you do.
• Familiarity with methods used in cleaning of buildings, tools, and equipment
• Ability to execute work schedules making the most efficient use of personnel
• Ability to work in a demanding, fast paced, high volume environment.
• Must be a team player and committed to working in a quality environment.

Key Accountabilities

• A strong commitment to company service values.
• Always remember safety first.
• Build respectful relationships with all teammates and guests.
• Training new team members and providing remedial (refresher) training as needed
• Directing special GMP cleaning projects
• Inventorying cleaning and consumable supplies on hand and submitting orders
• Reviewing and ensuring Good Documentation Practices for team
• Performing assigned GMP tasks and filling in for absent team members
• Perform other duties that may be assigned

Physical Demands & Work Environment

• To perform the functions and tasks of the job you must: Stand 33%, Walk >66%, Sit <>
• Use of hands to finger, handle, rub, grip, and feel <>
• Reach above shoulders <>
• Push/pull and grasp with hands and arms 33-50%
• Climb or balance <33% stoop,="" kneel,="" crouch,="" or="" crawl=""><>
• Perform repetitive tasks    
• Must be able to stand for extended periods of time
• Frequently lift 0-10 pounds
• Must be able to work under pressure and time deadlines during peak periods

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.