Janitorial / Mail Services
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Janitorial & Mail Services Associate
Location: Mississauga, Ontario
Employment Type: Full-Time
Position Summary (Key Purpose):
The Janitorial & Mail Services Associate is responsible for delivering high-quality cleaning services alongside essential mailroom, receiving, and support services functions. This role ensures the workplace environment is clean, safe, organized, and efficiently supports daily business operations, including mail distribution, shipping/receiving, and basic facilities support. The successful candidate will work collaboratively with team members and clients, demonstrating strong customer service, attention to detail, and a commitment to safety and operational excellence.
Key Responsibilities
Janitorial / Cleaning Duties
- Maintain cleanliness of offices, common areas, meeting rooms, restrooms, and breakrooms
- Vacuum, sweep, mop floors, and perform edging and dusting
- Clean windows and surfaces as required
- Empty waste and recycling and transport to designated disposal areas
- Restock cleaning supplies and consumables in restrooms and kitchens
- Maintain equipment and ensure work areas remain neat and organized
Mailroom & Receiving Services
- Receive, inspect, and process inbound deliveries from couriers (e.g., UPS, FedEx)
- Sort and distribute mail, packages, and supplies to appropriate recipients
- Prepare and ship outgoing packages, including international shipments
- Track shipments using web-based systems and maintain accurate records
- Support loading dock operations and maintain cleanliness of receiving areas
Facilities & Workplace Support
- Assist with meeting room setups, event support, and reset of spaces
- Perform basic maintenance tasks (e.g., changing light bulbs, minor repairs, reporting issues)
- Support inventory checks, audits, and supply management
- Provide general workplace services support as required
Success Criteria
- Adhere to all safety policies, procedures, and HSEQ standards
- Deliver work effectively both independently and within a team
- Maintain professionalism in communication with employees, clients, and management
- Demonstrate strong customer service and a commitment to workplace excellence
- Follow instructions and respond positively to supervision
- Maintain a clean, safe, and organized work environment
Qualifications & Experience
- High school diploma or equivalent preferred
- Previous experience in cleaning, mailroom, facilities, or related services is an asset (not required)
- Basic computer skills (e.g., Outlook, tracking systems)
- Ability to prioritize tasks and adapt to changing demands
- Strong teamwork and communication skills
- Customer service-oriented mindset
Physical Requirements
- Ability to stand and walk for extended periods (majority of the workday)
- Ability to lift and carry items up to 50 lbs
- Perform repetitive tasks including bending, pushing, and pulling
- Comfortable working under time constraints and during peak periods
Work Environment
- Combination of office, commercial, and loading dock environments
- Exposure to noise, cleaning materials, and occasional outdoor conditions
- Fast-paced, service-oriented environment
Key Competencies
- Attention to detail
- Reliability and accountability
- Strong organizational skills
- Safety-first mindset
- Flexibility and adaptability
- Positive attitude and professionalism
Health, Safety, Environment & Quality (HSEQ) All employees must comply with HSEQ policies and procedures by following safety protocols, using required PPE, participating in training, and reporting hazards to ensure a safe and compliant workplace.
Artificial intelligence (AI) is used at one or more stages of the recruitment process to screen, assess, or evaluate applicants.
L'intelligence artificielle (IA) est utilisée à une ou plusieurs étapes du processus de recrutement pour présélectionner, évaluer ou examiner les candidats.
This job posting is for an existing job vacancy.
Cette offre d'emploi concerne un poste vacant existant.