Kitchen Manager

Key Purpose

The Kitchen Manager is responsible for leading a team and efficiently overseeing culinary operational functions within the guidelines established by the client organization, health department, state regulations, as well as ISS Guckenheimer’s standards and expectations.

He/She/They is the brand representative of ISS Guckenheimer for the team and for the client.

Success Criteria

Monitor and ensure:

• Kitchen organization and cleanliness provides a safe environment for all employees and guest
• Workplace Safety guidelines, policies, and SOPs are followed daily
• Food Safety guidelines, policies, and SOPs are followed daily
• Menu guidelines, policies, and SOPs are followed daily
• Products are labeled accurately according to the labeling SOP
• All HACCP guidelines, policies, and SOPs are followed daily
• All internal audit guidelines, policies, and SOPs are followed daily
• Maintain a consistent passing score on your internal audit each quarter
• Ensure immediate corrective actions are given, and documented when workplace safety and sanitation guidelines, policies, and procedures are not being followed

Ideal Candidate Experience

• Culinary Arts degree, preferred
• 3+ years of culinary experience in a similar volume food service or restaurant establishment
• Food service training with experience in food preparation techniques according to HACCP processes and recommendations
• Understands restaurant merchandising and marketing for service preparation and presentation
• Effectively communicate and present information to customers, clients and employees
• General computer skills including working knowledge of Google Docs, Microsoft Word, Excel, Outlook
• Bilingual in English/Spanish preferred
• Manager ServSafe Certified or ability to be certified immediately after hire

Key Accountabilities

• Oversee the purchasing, preparation, and execution of high-quality, cost-effective food service
• Hire, train, and schedule staff. Participate in corporate training and be involved in staff development programs
• Prepare and maintain accurate and timely accounting and financial records within your operating budget
• Maintain sanitary and safe operation in accordance with Federal, State, and local health regulations. This includes following HACCP guidelines to prevent food borne illnesses
• Represent the company in a courteous, friendly manner. Engage with your customers, listen to feedback, and make changes to better meet the needs of both clients and customers

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25 pounds
• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $72000 per year - $80000 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.