Food & Beverage

Kitchen Supervisor

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12101 W OLYMPIC BLVD, LOS ANGELES CA 90064-1064, United States

Key Purpose

As a Food Supervisor, you are the on-the-ground leader and brand representative for ISS Guckenheimer, your team, and the client. You are responsible for leading daily culinary and operational execution with a strong focus on team support, consistency, and service excellence.

This role ensures all operations are delivered safely, efficiently, and in alignment with client expectations, regulatory standards, and company guidelines—while fostering a positive, accountable, and high-performing team culture.

Success Criteria

  • Build and sustain a positive, inclusive, and high-performing team environment through consistent coaching and support
  • Lead by example—demonstrating professionalism, accountability, and a strong service mindset at all times
  • Ensure consistent execution of food quality, presentation, and service standards across all meal periods
  • Maintain full compliance with food safety, HACCP, and sanitation standards with zero critical violations
  • Deliver efficient labor deployment through effective scheduling, coverage planning, and real-time floor leadership
  • Resolve guest and client concerns promptly, professionally, and with a solution-oriented approach
  • Drive team engagement, retention, and development through training, recognition, and clear communication
  • Maintain operational readiness—ensuring stations are set, stocked, and prepared for service at all times
  • Support financial performance through proper portioning, waste reduction, and cost awareness
  • Foster strong cross-functional collaboration with BOH, FOH, and support teams


Ideal Candidate Experience

  • Culinary Arts degree preferred
  • Experience in a high-volume food service or hospitality environment
  • Strong knowledge of food preparation techniques and HACCP standards
  • Demonstrated ability to lead, coach, and develop teams in a fast-paced setting
  • Strong communication skills with the ability to engage effectively with team members, clients, and guests
  • Understanding of merchandising, menu presentation, and guest experience


Key Accountabilities

Team Leadership & Development

  • Supervise, coach, and support team members to ensure consistent performance and professional growth
  • Lead daily pre-shift meetings, communicate expectations, and align the team on priorities
  • Support training of new employees to ensure successful integration
  • Provide ongoing feedback, recognition, and corrective coaching when needed
  • Foster a culture of accountability, teamwork, and respect

Operational Execution

  • Oversee daily kitchen and service operations to ensure seamless execution and guest satisfaction
  • Ensure all food is prepared, presented, and served according to established recipes and standards
  • Monitor service flow and step in as needed to support the team during peak periods
  • Maintain proper inventory levels, ordering, and product rotation (FIFO)

Food Safety & Compliance

  • Ensure strict adherence to all food safety, sanitation, and HACCP guidelines
  • Maintain a clean, organized, and inspection-ready kitchen at all times
  • Enforce workplace safety standards and ensure proper use of equipment

Customer & Client Engagement

  • Represent ISS Guckenheimer in a professional and service-focused manner
  • Support Front Of House to enhance the experience
  • Address and resolve service issues quickly, ensuring a positive outcome

Financial & Administrative Support

  • Support cost control through proper portioning, waste management, and labor efficiency
  • Assist with scheduling, timekeeping accuracy, and labor compliance


Physical Demands & Work Environment

  • Ability to stand and walk for up to 8 hours per day, excluding breaks
  • Ability to lift a minimum of 25 lbs
  • Ability to work in a fast-paced environment under pressure and time constraints
  • Maintain professional appearance and adhere to dress code standards


HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  


ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $26.91  - $29.00 . Final compensation will be determined based on experience and skills and may vary from the range listed above.


To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.


As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

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