Mailroom & Event Attendant

Mailroom & Events Attendant

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $19 per hour - $21 per hour. 

Work Hours

The work hours for this position are  Mon-Fri, 7:00 am - 3:00 pm.

Key Purpose

The Mailroom & Events Attendant plays a key role in ensuring smooth operations across mailroom, shipping, and events functions. This position handles a range of tasks including receiving, sorting, and delivering mail across various buildings, managing shipping and receiving duties, and providing courier services. Beyond mailroom responsibilities, this role also involves setting up and breaking down event spaces for meetings, conferences, and other business-related events, ensuring that all events run seamlessly.

Success Criteria

· Understand customer service and satisfaction

· Arrive on time every day, ready to support the team and customers

· Present a professional appearance and conduct

· Comply with safety rules, policies, and procedures

· Perform work assignments in a team with other employees

· Follow all company procedures, policies, and rules

· Use proper personal protective equipment

Key Areas of Collaboration and Influence

· Collaborate with own team members with the goal of supporting the customer

· Build respectful relationships with all teammates and quests

· Perform work assignments in a team with other employees

· Take direction and respond to supervision

· Effectively communicate with leadership, co-workers, and customers in a professional manner

· Present a professional appearance and conduct

Ideal Candidate Experience

· Passion for customer service

· A positive attitude

· Accountability and dependability in all that you do

· Ability to work independently

· High School diploma or equivalent, 1+ years of experience in a relevant field preferred: Dock or shipping/receiving or Mail center

· Knowledge of Microsoft Office functions (Word, Excel, PowerPoint, Outlook)

· Knowledge of basic mathematics and general office practices

· Ability to determine work priorities

Key Accountabilities

· Inspect all received packages according to safety standards

· Ship packages (including international shipments)

· Receive daily deliveries from UPS, FedEx Express, FedEx Ground. As well as any other courier drop offs.

· Supply inventory management

· Check inbound packages into Web Based Tracking System

· Sort and separate packages by assigned building

· Receive, check in, and document incoming Pallet Shipments

· Always keep Loading dock and receiving area clean and organized

· Delivery of packages/materials/mail

· Assist with package/mail distributions and collections

· A strong commitment to company service values

· Always remember safety first

· Build respectful relationships with all teammates and guests

· Willingness to take direction

· Build rapport with delivery vendors and customers

· Assists with room tidiness and organization

· Stocking conference room supplies

· Event space set up, cleaning, servicing, organizing, aand break down

· Assist other departments as needed

Physical Demands & Work Environment

· Work up to 8 hours a day on your feet, excluding breaks

· Must be able to lift a minimum of 50 lbs.

· Come to work properly dressed according to the dress code

· Must be able to work under pressure and time deadlines during peak periods

· For California employees, suitable seating is available for this position

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.