Maintenance Manager

Elevate Your Career as a Maintenance Manager at ISS!

Are you ready to lead and inspire technical excellence in facilities management? ISS is seeking a dynamic and passionate Maintenance Manager who thrives in an innovative, fast-paced environment. This role places you at the heart of technical service delivery, driving success, and ensuring customer satisfaction at one of our premier sites.

Your Mission:

• Lead and deliver exceptional technical services, serving as the primary point of escalation for onsite technical needs.
• Foster a unified team culture, championing ISS values and behaviors both internally and with our valued clients.
• Collaborate closely with site leadership, the Account Technical Services Lead, and Facility Manager to deliver consistent, efficient, and innovative solutions.

Key Responsibilities:

Client and Service Excellence:

• Ensure high levels of client satisfaction through reliable service delivery and proactive support.
• Drive initiatives focused on continuous improvement, cost efficiency, and risk management.

Financial Stewardship:

• Manage financial targets, including revenue, expenses, and third-party spend to achieve site and account goals.
• Identify opportunities to cross-sell services and contribute to growth.

Operational Leadership:

• Lead and mentor your technical team, ensuring recruitment, performance management, professional development, and wellbeing.
• Implement advanced engineering technology and standardized operating procedures, ensuring best-in-class service and compliance.

Contract and Relationship Management:

• Own service delivery compliance and adherence to contractual obligations.
• Build and sustain strong relationships with key client stakeholders.
• Oversee performance metrics and ensure effective change management processes.

Health, Safety & Compliance:

• Champion a zero-accident safety culture, ensuring compliance with OSHA and industry regulations.
• Enhance technician and engineer skills through targeted training and certification programs.

Your Profile:

• 10+ years of experience in technical facility services, ideally in integrated facility management environments.
• Certifications: OSHA 10 (mandatory), OSHA 30 preferred, Universal EPA preferred, and other technical certifications (HVAC, electrical, mechanical, etc.) strongly desired.
• Proven leadership abilities, exceptional communication skills, and a robust track record in managing technical operations and teams.

Physical Demands & Work Environment  

• Ability to lift, push, pull, and/ or carry 80 pounds or more 
• While performing the duties of this job, the employee must be able to stand, walk, reach, climb, stoop, kneel, crouch/crawl daily 
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus  
• Must be able to work under pressure and time deadlines during peak periods 
• While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts; high/ unsafe places; fumes/airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration  
• The employee is occasionally exposed to wet and/or humid conditions 
• The noise level in the work environment is frequently loud

Why Join ISS?

• Be part of a global leader committed to innovation, excellence, and employee growth.
• Enjoy a collaborative, inclusive work environment dedicated to your professional advancement.
• Make a significant impact by driving operational excellence and customer satisfaction.
• Ready to be at the forefront of facilities management? Apply now and join our dedicated team in delivering excellence every day!

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $140000 per year - $150000 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.