MK Attendant Deliver Driver / Barista

Hourly Wage

The hourly pay range for this position is $28.90  - $28.90 . Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position are Mon-Fri, 8:00 am - 4:00 pm

Key Purpose

Are you passionate about specialty coffee, skilled in the art of espresso, and dedicated to creating an exceptional guest experience?

Guckenheimer is seeking a talented and experienced MK Delivery Driver/Barista who brings creativity, precision, and outstanding hospitality to every cup. This is an exciting opportunity for a coffee professional who takes pride in crafting premium beverages, mastering latte artistry, and delivering a high-end café experience.

In this role, you'll showcase your expertise in specialty brewing, advanced espresso techniques, and personalized customer service while maintaining the highest standards of quality, presentation, and operational excellence. You'll also support daily café operations, maintain fully stocked coffee stations and micro-kitchens, and assist with food and product deliveries to designated locations.

Success Criteria

• Passion for specialty coffee, beverage craftsmanship, and exceptional customer service.
• Consistently prepare premium-quality beverages with precision, creativity, and attention to detail.
• Demonstrate advanced espresso extraction, specialty brewing, and latte artistry techniques.
• Deliver memorable guest experiences through warm, attentive, and professional hospitality.
• Maintain speed, accuracy, and beverage consistency during high-volume service periods.
• Arrive on time, maintain a professional appearance, and follow established uniform standards.
• Demonstrate dependability, initiative, teamwork, and a positive attitude.
• Prioritize safety, cleanliness, and operational excellence in all daily activities.

Key Areas of Collaboration and Influence

• Build positive relationships with guests by creating a welcoming, personalized café experience.
• Collaborate with the Chef, Front of House Manager, Catering Manager, and culinary team to ensure seamless daily operations.
• Partner with teammates to deliver consistent beverage quality and exceptional hospitality.
• Develop strong working relationships with coffee suppliers, vendors, and delivery partners.
• Contribute expertise and ideas to enhance the specialty coffee program and overall guest experience.
• Maintain a safety-first mindset while supporting Guckenheimer's quality and service standards.

Ideal Candidate Experience

We are seeking an experienced specialty coffee professional who combines advanced technical expertise with a genuine passion for hospitality.

Advanced Specialty Coffee Skills

• Advanced Espresso Extraction & Dialing In: Precision in grinding, dosing, tamping, and monitoring extraction time and yield to consistently deliver exceptional espresso using single-origin coffees and specialty blends.
• Microfoam & Latte Art Mastery: Expert milk texturing across various cup sizes, with demonstrated proficiency in pouring intricate and complex latte art patterns.
• Equipment Calibration & Maintenance: Experience performing daily calibration of commercial espresso machines and grinders, including routine troubleshooting, preventative maintenance, and cleaning.
• Specialty Brewing Methods: Hands-on experience with pour-over techniques (V60, Chemex), siphon brewing, cold brew, and other artisanal coffee extraction methods.
• Sensory Evaluation & Quality Control: Ability to taste, evaluate, and adjust espresso extraction and milk quality to maintain strict flavor, texture, and beverage consistency standards.
• Customer Engagement & Speed: Proven ability to maintain exceptional speed, accuracy, and beverage consistency during peak rushes while delivering an elevated, hospitable customer experience.

Hospitality & Professional Qualifications

• Previous experience as a barista in a specialty coffee shop, upscale café, premium hospitality environment, or similar setting.
• Strong understanding of coffee origins, roast profiles, flavor characteristics, and specialty brewing techniques.
• Passion for delivering outstanding hospitality and creating memorable guest interactions.
• Excellent communication, organization, and multitasking skills.
• Positive, professional attitude with the ability to remain calm and efficient under pressure.
• Dependable, reliable, and comfortable working independently or collaboratively.
• Valid state driver's license with a clean and safe driving record.
• Must be at least 18 years of age.

Key Accountabilities

Specialty Coffee Preparation & Guest Experience

• Craft and serve premium espresso beverages, handcrafted specialty coffees, and other café offerings with exceptional quality and presentation.
• Dial in espresso throughout the day by adjusting grind settings, extraction times, and yields to ensure optimal flavor and consistency.
• Demonstrate expert milk steaming, microfoam preparation, and advanced latte artistry.
• Prepare specialty coffee using V60, Chemex, siphon, cold brew, and other artisanal brewing methods.
• Conduct routine sensory evaluations of espresso and milk-based beverages to maintain established flavor and quality standards.
• Educate guests on coffee selections, specialty beverages, flavor profiles, and brewing techniques.
• Provide personalized recommendations and deliver an engaging, memorable guest experience.
• Maintain exceptional speed, accuracy, and consistency during high-volume service periods without compromising beverage quality.

Café Operations & Equipment Management

• Perform daily calibration, cleaning, and routine maintenance of commercial espresso machines, grinders, and specialty brewing equipment.
• Troubleshoot minor equipment issues to maintain operational efficiency and beverage consistency.
• Execute Guckenheimer's contracted coffee program according to established quality standards.
• Maintain coffee stations, front-of-house service areas, and micro-kitchens in a clean, organized, and fully stocked condition.
• Monitor inventory levels, rotate products, and replenish supplies throughout the day.
• Merchandise coffee products, beverages, and café offerings in an attractive manner consistent with Guckenheimer standards.
• Maintain proper product labeling, signage, and presentation.
• Complete required HACCP documentation and follow established food safety and temperature control procedures.
• Support the delivery of prepared foods and products from the production kitchen to designated locations using an assigned delivery vehicle and predetermined schedule.
• Follow all safety rules and actively identify and prevent potential workplace hazards.
• Perform additional duties as assigned by management.

Physical Demands & Work Environment

• Ability to stand and work on your feet for up to 8 hours per day, excluding breaks.
• Ability to lift and carry a minimum of 25 pounds.
• Ability to work efficiently in a fast-paced café environment while meeting service expectations and deadlines.
• Ability to safely operate commercial espresso machines, grinders, and specialty brewing equipment.
• Maintain professional appearance and comply with established dress code requirements, including proper uniform, name tag, and slip-resistant footwear.
• Follow all workplace safety, food handling, and sanitation procedures.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.