Administrative

Multi-Site Administrative Assistant - Aviation Ops

AMERICAN AIRLINES CARGO, PHILADELPHIA PA 19153, United States

Multi-Site Administrative Assistant – Aviation Operations

Reports to Key Account Manager


Location

Multiple airports and/or aviation support sites (domestic travel required). Onsite position.


Hourly Wage & Benefits

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is

$24.00  - $28.00 .


Work Hours

The work hours for this position are approximately Mon-Fri, 8:00 am - 4:30 pm


Key Purpose 

The Multi-Site Administrative Assistant provides high-level administrative and operational support across multiple aviation facilities. This role ensures smooth day-to-day administrative functions, supports site leadership, maintains compliance documentation, and serves as a key communication liaison between on-site teams, corporate partners, and airport stakeholders. Other duties performed may include typing, file organization and maintenance, and operation of office equipment. The ideal candidate is highly organized, adaptable, and comfortable working in a fast-paced, safety-driven aviation environment.

 

Key Responsibilities – Administrative & Operational Support

  • Provide administrative support to managers across multiple airport or aviation service locations
  • Create and maintain Purchase Orders, excel trackers, project details. Process accounts payable invoices, assist with payroll issues and management of Computerized Maintenance Management System (CMMS).
  • Prepare reports, presentations, and correspondence for leadership and airport partners
  • Manage office supplies, uniforms, badges, and access credentials


Key Responsibilities – Multi-Site Coordination

  • Serve as the central administrative point of contact for multiple locations
  • Support consistent processes and documentation across all assigned sites
  • Assist with onboarding and offboarding processes for employees across locations
  • Track staffing updates, schedules, and required certifications


Key Responsibilities – Aviation & Compliance Support

  • Maintain accurate records related to safety, security, and regulatory compliance (FAA, TSA, airport authority requirements)
  • Support audit preparation and documentation for internal and external reviews
  • Ensure timely completion and filing of required aviation-related paperwork


Required Qualifications

  • High school diploma or GED required, associate degree or higher preferred
  • 3–5 years of administrative experience, preferably in aviation or operations
  • Strong proficiency in Microsoft Office, Word, Excel and data entry.
  • Must be a team player and committed to working in a quality environment
  • Excellent organizational and communication skills


Preferred Qualifications

  • Experience working in an airport or aviation-regulated environment
  • Familiarity with FAA, TSA, or airport compliance documentation
  • Ability to obtain and maintain airport security clearance/badge


Physical Demands & Work Environment    

  • Work involves repetitive motion and siting at computer for long periods of time
  • General office environment, some travel domestically and internationally required based on business needs.


HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  


To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.


As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

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