Procurement Manager

ISS Procurement Manager (Hybrid – Whippany, NJ

The Purpose

The Procurement Manager plays a dual role, leading both client-focused procurement activities and the Preferred Vendor Program (PVP) across the ISS portfolio. This position is responsible for strategic sourcing, supplier management, and commercial performance for a defined client group while also driving the optimization and governance of ISS’s preferred vendor network nationally.

This role requires a results-oriented, collaborative leader who can balance strategic vision with hands- on execution and navigate a dynamic, fast-paced environment.

 This is a hybrid position based in Whippany, New Jersey, with an expectation of approximately 25% of time spent in the office. The remaining time may be remote or spent traveling to client sites as needed

Dual Role Responsibilities

1. Client Procurement Leadership

• Lead the end-to-end procurement strategy for assigned client accounts, ensuring alignment with client goals, operational excellence, and cost efficiencies.
• Partner closely with Operations, Finance, and Client stakeholders to deliver measurable savings innovation, and service quality.
• Oversee supplier performance, contract compliance, and risk management across all categories
• Develop category strategies and negotiate complex agreements to ensure best-in-class value.

2. Preferred Vendor Program (PVP) Management

• Own and lead the Preferred Vendor Program across ISS North America, ensuring consistency governance, and optimization of the preferred supplier network.
• Identify opportunities to expand and enhance vendor categories, service quality, and compliance standards.
• Drive cross-functional collaboration to align the PVP with client procurement needs, operational requirements, and sustainability goals.
• Lead quarterly vendor reviews, manage KPIs, and ensure continuous improvement and accountability within the supplier base.
• Partner with Legal and Risk to maintain updated master agreements and compliance documentation for preferred partners.

Essential Functions

• Strategic Procurement Leadership: Develop and execute procurement strategies delivering measurable results and alignment with ISS and client priorities.
• Supplier Management: Implement supplier scorecards, conduct quarterly business reviews, and ensure continuous performance improvement.
• Team & Stakeholder Partnership: Collaborate across functional teams to embed procurement best practices and build alignment on sourcing decisions.
• Contracting & Negotiations: Lead commercial negotiations ensuring favorable terms, compliance and long-term value creation.
• Risk, Compliance & Ethics: Ensure all procurement activities adhere to ISS standards and applicable regulations.
• Diversity & Sustainability: Integrate supplier diversity and sustainability initiatives within sourcing strategies.

Minimum Qualifications

• Education: Bachelor’s degree required; MBA or professional certification (CPSM, CIPS) preferred.
• Experience: 7+ years in procurement or sourcing, including at least 2 years in a leadership capacity.
• Experience managing large-scale supplier programs or preferred vendor frameworks strongly preferred.
• Proven ability to lead strategic sourcing initiatives and complex contract negotiations.
• Excellent cross-functional collaboration and communication skills.
• Proficiency in procurement tools and ERP systems (SAP, Ariba, or similar).

Personal Characteristics

• Strategic and commercially minded leader with strong influencing skills.
• Results-oriented with a track record of delivering savings and operational value.
• Strong communicator and relationship builder across all levels.
• Highly organized, data-driven, and able to manage multiple priorities.
• Demonstrates agility, integrity, and accountability.

Competency

• Customer Focus 20% Anticipates client needs and ensures procurement initiatives deliver value and satisfaction.
• Leadership & Collaboration 20% Inspires and guides team members and partners cross-functionally to achieve strategic outcomes.
• Strategic Execution 20% Translates business objectives into actionable procurement strategies and delivers results on time and within budget.
• Continuous Improvement 20% Identifies and implements process enhancements that improve efficiency, cost savings, and service quality.
• Safety, Compliance & Ethics 20% Ensures compliance with all company and client policies, maintaining the highest ethical standards.

Physical Demands & Work Environment

• Requires constant sitting for long periods of time
• Requires ability to work under stress and meet deadlines
• Requires ability to lift/move/carry up to 25 pounds if required to perform the essential job functions

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $95000.00  - $109000.00  Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.