Solutions Director Facilities Management
This position is eligible for a $5000 sign on bonus.
Solutions Director – Drive Growth in Facilities Management
Key Purpose:
We are seeking a highly driven and experienced Solutions Director to lead our business development efforts in the Facilities Management (FM) sector. The ideal candidate will have a strong track record in sales leadership, client relationship management, and strategic growth within the FM industry. This role requires a dynamic leader who can drive revenue, develop key partnerships, and expand market share while ensuring exceptional client service.
Key Responsibilities:
Sales Strategy & Business Development
- Develop and implement a comprehensive sales strategy to drive revenue growth across hard and soft facilities management services.
- Identify and target new business opportunities across diverse sectors including corporate, healthcare, retail, education, and government.
- Conduct market research to analyze trends, competition, and client needs.
- Lead bid and tender processes, ensuring proposals are competitive, compliant, and aligned with client objectives.
Client Relationship Management
- Build and maintain long-term relationships with key stakeholders, decision-makers, and industry partners.
- Serve as the primary point of contact for high-value clients, ensuring satisfaction and retention.
- Develop customized solutions to address client facility management challenges and business goals.
Sales Leadership & Team Development
- Lead, mentor, and develop the sales team to achieve performance targets and KPIs.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Partner with operations, marketing, and finance to align client acquisition and service delivery strategies.
Financial & Performance Management
- Oversee sales forecasting, budgeting, and pipeline reporting to ensure strategic alignment with company objectives.
- Monitor sales performance and adjust strategies to meet or exceed revenue goals.
- Negotiate contracts, pricing, and service agreements to ensure profitability and compliance.
Key Qualifications & Skills:
- 8+ years of experience in sales leadership within the Facilities Management or related industries.
- Strong network and established relationships within FM, real estate, and corporate sectors.
- Proven expertise in B2B sales, contract negotiation, and key account management.
- Demonstrated success managing complex sales cycles, bids, and tenders for large-scale contracts.
- Exceptional leadership, communication, and presentation skills.
- Strategic mindset with strong financial acumen and analytical ability.
- Proficiency in CRM tools and data-driven sales techniques.
Preferred Qualifications:
- Experience in outsourced facilities services including hard FM (maintenance, engineering) and soft FM (cleaning, security, catering, landscaping).
- Understanding of contract management and compliance frameworks in the FM industry.
- Bachelor’s degree in Business, Marketing, or Facilities Management (MBA preferred).
- Affiliations with IFMA and BOMA
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time
- Must be able to travel
Join us to lead the future of Facilities Management sales—driving innovation, growth, and client excellence.
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $160000.00 - $200000.00 + lucrative incentive-based commission package. Final compensation will be determined based on experience and skills and may vary from the range listed above.
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.